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Technical Support Engineer

Technical Support Engineer supporting the existing and growing customer base at a technical level, helping solve customer issues both remotely and onsite for a business involved in advanced technology solutions for the robotic vehicle market. As an Applications Engineer you will receive good training, development & have a passion and enthusiasm to learn! 

£30,000 + 27 days plus all bank holidays and 8% employer pension contribution and private healthcare!

This Technical Support Engineer job will suit:

  • An electrical / electronic or software or mechanical background
  • Excellent written and verbal communication
  • Logical and thorough diagnostic skills
  • Excellent face-to-face customer repertoire in challenging situations
  • Self-organisation for planning work and travel
  • 2 years’ experience of using technical skills at a hardware, mechanical and software interface level (integration of automation equipment)
  • Willingness/ability to travel at short notice, sometimes globally
  • Interpretation of engineering drawings / schematics

The Technical Support Engineer working environment, opportunities and rewards:  

  • Fast-paced team environment in a rapidly evolving, innovative company.
  • An established engineering company with many years’ experience and experts in their field
  • Excellent starting salary and package depending on experience
  • Great company culture – friendly and supportive in a fairly relaxed environment
  • A key part of the team

The Technical Support Engineer job will involve:

  • Becoming an expert in the product portfolio and how best to apply it to meet customer’s needs
  • Assisting with new site installations and commissioning activities
  • Performing demonstrations to customers
  • Performing software and hardware diagnostics & tests for customers and engineers
  • Reporting issues back to engineers and working with the team to improve the products for the future

Reference: ML-EPR095423-EP

This Technical Support Engineer jobs role is commutable from Leicester, Leicestershire, Narborough, Leicester Forest East and surrounding areas

To apply please contact Matt Langham