Technical Support Engineer supporting the existing and growing customer base at a technical level, helping solve customer issues both remotely and onsite for a business involved in advanced technology solutions for the robotic vehicle market. As an Applications Engineer you will receive good training, development & have a passion and enthusiasm to learn! 

£30,000 + 27 days plus all bank holidays and 8% employer pension contribution and private healthcare!

This Technical Support Engineer job will suit:

• An electrical / electronic or software or mechanical background
• Excellent written and verbal communication
• Logical and thorough diagnostic skills
• Excellent face-to-face customer repertoire in challenging situations
• Self-organisation for planning work and travel
• 2 years’ experience of using technical skills at a hardware, mechanical and software interface level (integration of automation equipment)
• Willingness/ability to travel at short notice, sometimes globally
• Interpretation of engineering drawings / schematics

The Technical Support Engineer working environment, opportunities and rewards:  

• Fast-paced team environment in a rapidly evolving, innovative company.
• An established engineering company with many years’ experience and experts in their field
• Excellent starting salary and package depending on experience
• Great company culture – friendly and supportive in a fairly relaxed environment
• A key part of the team

The Technical Support Engineer job will involve:

• Becoming an expert in the product portfolio and how best to apply it to meet customer’s needs
• Assisting with new site installations and commissioning activities
• Performing demonstrations to customers
• Performing software and hardware diagnostics & tests for customers and engineers
• Reporting issues back to engineers and working with the team to improve the products for the future

Reference: ML-EPR095423-EP

This Technical Support Engineer jobs role is commutable from Leicester, Leicestershire, Narborough, Leicester Forest East and surrounding areas

To apply please contact Matt Langham