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Technical Support Consultant

LE67

£38,000 - £42,000 + benefits

This is a rare opportunity to join a fast-paced team environment in a rapidly evolving and innovative company operating in the payment solutions industry. This is a customer facing role working with the field sales team to advise clients on products and provide solutions. We want someone with a technical mindset & background who is able to communicate effectively with customers and colleagues.

This Technical Support Consultant jobs working environment, opportunities and rewards:

• Starting salary of £38,000 - £42,000 depending on experience

• Entitlement to profit share and bonus scheme (up to additional £5,000)

• 33 days annual leave including bank holidays

• Private healthcare

• On-site gym

The Technical Support Consultant job will involve:

• Provide product consultancy and support to internal stakeholders and customers in choosing the correct solution based on their requirements

• Provide product implementation support to customers and colleagues

• Analyze customer requirements, demonstrate products and solutions, and provide technical insight at a level that is appropriate for the audience

• Become a subject matter expert (we will provide full training on our products)

• Assist customers with software integration of their products

This Technical Support Consultant job will suit:

• Someone with previous experience within software integration, payment solutions or POS.

• Excellent communication skills to explain technical points to customers in a clear and concise manner

• Good analytical skills to help determine the correct solutions to customer queries

• Strong team player