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Technical Support Consultant

Technical Support Consultant

LE67

£35,000 - £40,000 + benefits

This is a rare opportunity to join a fast-paced team environment in a rapidly evolving and innovative company operating in the payment solutions industry. This is a customer facing role working with the field sales team to advise clients on products and provide solutions. We want someone with a technical mindset & background who is able to communicate effectively with customers and colleagues.

This Technical Support Consultant jobs working environment, opportunities and rewards:

  • Starting salary of £35,000 - £40,000 depending on experience

  • Entitlement to profit share and bonus scheme (up to additional £5,000)

  • 33 days annual leave including bank holidays

  • Private healthcare

  • On-site gym

TheTechnical Support Consultantjob will involve:

  • Provide product consultancy and support to internal stakeholders and customers in choosing the correct solution based on their requirements

  • Provide product implementation support to customers and colleagues

  • Analyze customer requirements, demonstrate products and solutions, and provide technical insight at a level that is appropriate for the audience

  • Become a subject matter expert (we will provide full training on our products)

  • Assist customers with software integration of their products

ThisTechnical Support Consultantjob will suit:

  • Someone with previous experience within software integration, payment solutions or POS.  

  • Excellent communication skills to explain technical points to customers in a clear and concise manner

  • Good analytical skills to help determine the correct solutions to customer queries

  • Strong team player