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Technical Helpdesk Engineer

Technical Helpdesk Engineer

  • Location

    Mansfield

  • Sector:

    Technical & Engineering

  • Job type:

    Permanent

  • Salary:

    c£23,000

  • Contact:

    Jack Ludford

  • Job ref:

    JL-EPR140633-EP

  • Published:

    2 months ago

  • Expiry date:

    2019-02-09

  • Consultant:

    #

Technical Helpdesk Engineer’s job. c£23,000 basic plus benefits. Thriving supplier of specialist automated systems for a diverse customer base, including Food, Pharmaceutical and General Manufacturing. Looking to expand their team, to maintain their year on year growth.

The job will involve:

  • Providing technical support to customers, over the phone and e-mail
  • Carrying out diagnostic procedures in order to solve customers’ problems, to avoid a service engineer visit if at all possible
  • Liaising with the customer on the progress made on breakdowns

Working environment, opportunities and rewards:  

  • Top quality innovative product range (full training given)
  • Great team environment
  • Benefits package includes BUPA
  • Active social side

This job will suit:

  • Either a new/recent graduate (mechanical or electrical engineering preferably) or someone with experience in a similar role
  • A team player, who thinks of the company before themselves
  • Able to get on with a variety of people, who can appease difficult customers and resolve their problems swiftly

Reference: JL-EPR140633-EP

This job is commutable from Nottingham, Hucknall, Bilsthorpe, Mansfield, Sutton-in-Ashfield, Kirkby-in-Ashfield, Alfreton, Somercotes, Ambergate, Ripley, Heanor, Eastwood, Ilkeston, Long Eaton, Clifton, Beeston, West Bridgford, Arnold, Nottinghamshire and Derbyshire

To apply please contact Jack Ludford at Euro Projects Recruitment Ltd