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IT Helpdesk Support Technician

IT Helpdesk Support Technician

  • Location

    Kingston upon Thames

  • Sector:

    Technical & Engineering, Information Technology

  • Job type:

    Permanent

  • Salary:

    £ Competitive Salary

  • Contact:

    Kimmo Lappi

  • Contact email:

    k.lappi@europrojects.co.uk

  • Job ref:

    KL / 190709-094752-EP-INDHP

  • Published:

    5 months ago

  • Expiry date:

    2019-08-08

IT Helpdesk Support Technician, Kingston upon Thames

  • Business with a ‘grow your own’ mentality that looks after its employees
  • Competitive salary and flexible wider benefits package
  • Role working with customers all over the UK and abroad

This IT Helpdesk Support Technician role will suit:

  • An individual with experience of Microsoft, Windows 10, and Office 365 support: SharePoint, OneDrive and Teams administration and troubleshooting
  • Basic knowledge of Cyber Security requirements
  • Experience of working in a helpdesk role, hitting targets and meeting SLAs

The IT Helpdesk Support Technician’s working environment, opportunities and rewards:  

  • An SME business with a difference! The business is passionate about making sure their employees feel valued and actually enjoy coming to work.
  • The business is committed to training and developing their employees. Many employees have studied for degrees and have been supported with further qualifications.
  • Loyalty is a core value – employees have been with the business for long periods of time and few employees leave the business as you are so well cared for.
  • The culture is one of passion, enthusiasm and an eagerness to learn & improve with the business. You will need to have a positive ‘can do’ attitude – you will be rewarded with diversity and excellent prospects

The IT Helpdesk Support Technician job will involve:

  • Supporting customers around the UK and abroad, troubleshooting issues and monitoring systems
  • Providing 1st and 2nd line support, and escalating customer issues to 3rd line support if necessary
  • Finding solutions to customer issues
  • Developing a deeper understanding of the technology involved

This job is commutable from Richmond, Twickenham, Hounslow, Hayes, Epsom, Mitcham, Brentford and Central London

To apply please contact Kimmo Lappi at Euro Projects Recruitment Ltd.

Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies.

“Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful.  We thank you for taking the time to apply.”

This job is posted by Euro Projects Recruitment, a recruitment consultancy specialising in engineering and manufacturing appointments from tool room to boardroom. We combine over 100 years of technical knowledge and recruitment expertise to introduce the best candidates to the best companies. We are passionate about your future and persistent in our efforts to secure you the right job.

Reference: KL / 190709-094752-INDHP