IT Helpdesk Support Technician

• Seeking a IT Support Technician or IT Engineer who has 1st line / 2nd line experience to join a growing helpdesk team.

• Hybrid working job opportunities and tailored training / development to ensure you can build a career.

• All work is Windows cloud based systems – An understanding of Office365 is needed.

• Business with a ‘grow your own’ mentality that looks after its employees.

We are working with a growing, IT managed service provider to recruit an experienced Helpdesk Support Technician. Fantastic opportunity to work with a business that prides itself on its employee culture. There is a real emphasis on team work and personal development. This is a small team so you will receive a lot of personal one to one training to ensure you have everything you need.

Salary: Flexible depending on your level experience. Opportunity to build on this with further training. Regular pay reviews and guaranteed rises in line with inflation.

This IT Helpdesk Support Technician role will suit:

• An individual with experience of Microsoft cloud based solutions. Office 365 support: SharePoint, OneDrive and Teams administration and troubleshooting

• Experience of working in an IT Support role, ihitting targets and meeting SLAs.

• A Team Player who enjoys working within a business that support one another and nurtures their staff.

The Helpdesk Support Technician’s working environment, opportunities and rewards:  

• An SME business with a difference! The business is passionate about making sure their employees feel valued and actually enjoy coming to work.

• The business is committed to training and developing their employees. Many employees have studied for degrees and have been supported with further qualifications.

• Loyalty is a core value – employees have been with the business for long periods of time and few employees leave the business as you are so well cared for.

• The culture is one of passion, enthusiasm and an eagerness to learn & improve with the business. You will need to have a positive ‘can do’ attitude – you will be rewarded with diversity and excellent prospects

The IT Support Technician job will involve:

• Supporting customers around the UK and abroad, troubleshooting issues and monitoring systems

• Providing 1st and 2nd line support, and escalating customer issues to 3rd line support if necessary

• Working with cloud based systems. 

• Microsoft Office and Windows 10 administration and troubleshooting.

• Windows server 2012 administration and troubleshooting.

• Developing a deeper understanding of the technology involved

This job is commutable from Kingston upon Thames.

To apply please contact Joe Parker at Euro Projects Recruitment Ltd.

Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies.

“Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful.  We thank you for taking the time to apply.”

This job is posted by Euro Projects Recruitment, a recruitment consultancy specialising in engineering and manufacturing appointments from tool room to boardroom. We combine over 100 years of technical knowledge and recruitment expertise to introduce the best candidates to the best companies. We are passionate about your future and persistent in our efforts to secure you the right job.

Reference: JP-IHST