Graduate Support Engineer

Graduate Support Engineer

  • Location


  • Sector:

    Technical & Engineering, Manufacturing & Production

  • Job type:


  • Salary:

    £18-23,000 basic plus benefits

  • Contact:

    Jack Ludford

  • Contact email:


  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


  • Graduate Technical Support Engineer.
  • Office based role providing front line technical support on the phone and via e-mail to customers.
  • Generous starting salary with excellent progression opportunities.

Graduate Technical Helpdesk Engineer’s job. £18-23,000 basic plus benefits. Thriving supplier of specialist automated systems for a diverse customer base, including Food, Pharmaceutical and General Manufacturing. Looking to expand their team, to maintain their year on year growth.

The job will involve:

  • Providing technical support to customers, over the phone and e-mail.
  • Carrying out diagnostic procedures in order to solve customers’ problems, to avoid a service engineer visit if at all possible.
  • Liaising with the customer on the progress made on breakdowns.

Working environment, opportunities and rewards:  

  • Top quality innovative product range (full training given).
  • Great team environment.
  • Benefits package includes BUPA and a generous 26 days holiday per year. Normal office hours with optional weekend overtime paid at double.
  • Active social side.

This job will suit:

  • Either a new/recent graduate (mechanical or electrical engineering preferably) or someone with experience in a similar role. This would also suit somebody that has completed an apprenticeship or HND / HNC qualification.
  • A team player, who thinks of the company before themselves.
  • Someone that is keen to progress within a forward thinking thriving Manufacturing business.
  • Able to get on with a variety of people, who can appease difficult customers and resolve their problems swiftly.

Reference: JL-EPR113637a-EP

This job is commutable from Nottingham, Hucknall, Bilsthorpe, Mansfield, Sutton-in-Ashfield, Kirkby-in-Ashfield, Alfreton, Somercotes, Ambergate, Ripley, Heanor, Eastwood, Ilkeston, Long Eaton, Clifton, Beeston, West Bridgford, Arnold, Nottinghamshire and Derbyshire

To apply please contact Jack Ludford