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Customer Service / Customer Support

Customer Service / Customer Support

Excellent opportunity for someone interested in Technology, Engineering or Manufacturing to work within a customer support, customer service, technical support based role.  Ideal position to establish a long term career with plenty of development and training.  Any interest or knowledge of Mechanical, Electrical or General Engineering will be ideal.

This job will suit:

  • Customer Service, customer support, technical support, internal sales or similar, working within an office environment accustomed to dealing with customers.
  • Someone with an interest in technology, engineering or manufacturing – possibly knowledge through a qualification (HNC, HND) or through practical hobbies or work experience.
  • A positive attitude with the eagerness to learn and develop a long term established career, excellent role to progress yourself within a well-established SME business.

The job’s working environment, opportunities and rewards:  

  • Growing business, recent investments into the facility and technologies within the company.
  • Excellent starting salary & wider package / company benefits.
  • Fantastic development opportunities – a lot of investment going into employee development and you will be able to advance your career.
  • The culture is one of passion, enthusiasm and an eagerness to learn & improve. You will need to have a positive ‘can do’ attitude – you will be rewarded with diversity and excellent prospects.

The job will involve:

  • Being based from the office providing product support to external sales colleagues as well as customers, majority over the phone or via email.  You may also get the opportunity to go out and meet with customers off site assisting the sales team.
  • Answering technical queries and becoming a product specialist, building a strong relationship with product suppliers.
  • Assist the marketing team with promotion material and product campaigns.

Reference: DT-EPR085907-EP

This job is commutable from Leicester, Lutterworth, Hinckley, Nuneaton, Rugby, Loughborough, Derby, Nottingham, Coalville, Market Harborough, Coventry, Bedworth or areas commutable to Leicestershire

To apply please contact Danny Turnock at Euro Projects Recruitment Ltd