1st Line Support Engineer

1st Line Support Engineer

  • Location


  • Sector:

    Technical & Engineering

  • Job type:


  • Salary:

    £ Competitive Salary

  • Contact:

    Jack Ludford

  • Job ref:


  • Published:

    almost 3 years ago

  • Expiry date:


Exciting Technical operational support services opportunity. We require someone to support the IT Manager on a daily basis, providing excellent IT customer service, technical support and effective communications about technology. Are you looking to further develop your career within a rapidly expanding business that was crowned winner of the prestigious Large Business of the Year Award at the Salford Business Awards and implore a culture of investing in people.

Are you seeking a new and exciting challenge in the Derby area? Do you have a desire to work in a Line Support Engineer position and want a long term career in which you can develop your skills and reach your full potential?

This job will suit:

  • The successful candidate will have good knowledge of Desktop infrastructure, service and application delivery as well as service level agreement.
  • An Analytical mind, able to take on new challenges and competent in making decisions.
  • Strong communication, written and negotiation skills.
  • Ability to conduct and direct research into IT issues and products as required.
  • God attention to detail.
  • Excellent customer service skills.

The job’s working environment, opportunities and rewards:  

  • The business is committed to training and developing their employees.
  • Since establishing in 2000, the business has grown exponentially and now employ over 950 people across the country.
  • Following recent growth for the company a position has become available to join the team as a first Line Support Engineer.

The job will involve:

  • Responding to support requests to maintain the operation of computer systems to an agreed level.
  • Providing both office based and remote support, ensuring the business is supported to achieve its targets.
  • The 1st Line Support Engineer will be responsible for both reactive and proactive maintenance activities.
  • Working directly with the IT manager, prioritising work in order to meet targets.
  • Assist in the implementation of all IT policies and procedures, including service provision.

Reference: JL-EPR104342-EP

This job is commutable from Derby, Spondon, Leicester, Nottingham, Long Eaton, Castle Donnington, Melbourne and the surrounding areas.

To apply please contact Jack Ludford at Euro Projects Recruitment Ltd