Call Centre Sales Manager

Call Centre Sales Manager

  • Location


  • Sector:

    Sales & Marketing

  • Job type:


  • Salary:

    £40-50k + performance bonus and pension

  • Contact:

    Ian Yoxen

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Duration:


  • Expiry date:


  • Startdate:

    by agreement / asap

  • Consultant:


Call Centre Sales Manager Birmingham B68 £41-48,000 plus performance bonus & pension

Sales Manager for a Call Centre in a profitable B2C customer focused business with growth ambitions. 

·Sales Manager job in a contact centre call centre in a high quality, customer focused business

·Strategic development of the sales strategy, working closely with marketing, to maximise the opportunity for sales on inbound and outbound.

·Manage and inspire your direct reports, support them by developing training plans linked to achievement of KPI sales objectives and linked to good quality call centre agent recruitment.

·As part of the leadership team you will report on the achievement of sales KPI’s, and develop the agenda for the use of technology, marketing plans and skills training to enhance the sales growth and profitability of the business.

What is it like to work there?

·This is an ambitious team, in a newly refurbished facility.

·The business offers a practical service to customers, and most of the customer journeys begin with customers responding to adverts and marketing

·Lots of space to work, and a nicely spaced out call centre environment with break out areas, work spaces and facilities.

·The management team is growing and you will join recent recruits in finance, IT and marketing.

·The working hours cover Monday-Friday daytimes, the call centre itself operates over 7days.  

Key things you will bring to this role?

·The ability to identify improvements, introduce changes in tandem with management colleagues, and the ability to measure improvements using call centre data.

·A professional customer first approach, from a call centre or contact centre workplace in a customer centric business.

·Innovative, thinking of new ways to work

·Creating a Sales environment – a fun, professional place to work

This job is commutable from Birmingham, Edgbaston, Smethick. Halesowen, Selly Oak, Stourbridge, Dudley, Longbridge.

To apply please email Ian Yoxen at Euro Projects Recruitment Ltd.

Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful.  Thank you for taking the time to apply.

Reference: IY.SM251010